Our Bootcamps run on a fixed schedule for three to six (3-6) months full-time (with the latter only being for the Immersive bootcamp) and six to twelve (6-12) months part-time (with the latter only being for the Immersive), either online or onsite. We aim to maintain consistent cohort progress and a stable student community at all times. Therefore, as a standard policy, we do not allow students to take a break/leave/holiday at any point during their bootcamp enrollment period.
The Emergency Pause Policy is only intended for use in genuine personal emergencies. It remains the student's (or sponsor's) responsibility to ensure that they keep up to date with their work and plan to ensure they are able to continue their studies in the face of commonplace challenges (e.g. hardware or software problems, loss of Internet connectivity, etc). We recognise that sometimes in the course of regular life, students face various challenges and begin to fall behind or become overwhelmed; in these circumstances the correct procedure is for the student to reach out to our Student Success department, which will assist them in organising academic support to help them cope and catch up.
Emergency Pauses are considered under the following conditions:
- In the case of a medical emergency where the student is unable to work, the student may submit a concession request, with appropriate supporting documentation.
- In the case of a death or serious illness in the immediate family, the student may submit a concession request; here, a death certificate would be required as supporting documentation.
All Emergency Pause requests will be considered on merit on a case-by-case basis. In some cases, provisional approval may be granted, contingent on the receipt of appropriate supporting documentation within a period specified to the student. Where provisional approval is granted but supporting documentation is not forthcoming within a period of 30 days, the Emergency Pause will be considered not to have been granted, but the administration fee will be not waived.
All Emergency Pause requests are to be submitted through this form for processing by the Student Success team. HyperionDev reserves the right of sole discretion in all decisions relating to an Emergency Pause, or any other sort of extension.
- Note that, should the student's Emergency Pause request be approved:
- written approval from a member of the HyperionDev Support team will be provided (to avoid any miscommunication, no Emergency Pause request will be considered to have been granted without this and so it is vital for you as a student to ensure that you receive it, and save it to a safe place);
- an administration fee of R3,000 is due within 48 hours of approval;
- any pause taken without prior written approval from a member of the HyperionDev Support team will be considered invalid and your support for the duration of the requested period will lapse
- Ordinarily, no student may request an Emergency Pause within one week (7 working days) of beginning a bootcamp, or during the Immersive bootcamp. In a case where this is unavoidable (e.g. a death in the immediate family), the student's start date will automatically be pushed out and they will be advised to start their bootcamp afresh with the next cohort. This provision applies to both online and onsite students.
- If an Emergency Pause is approved, the maximum pause period granted will be one month (30 days). If the student does not return to their studies after this period, they will be disenrolled from the bootcamp.
- If an Emergency Pause is granted for an onsite full-time student, they will only be allowed back onto campus when the cohort immediately after them reaches the point the student was at when the Emergency Pause was instituted. This is to ensure the student returns to a position where their progress is aligned with the campus schedule of lectures for their bootcamp, so that they can resume their studies at the appropriate point.
- For students paying monthly instalments, an Emergency Pause will not result in a pause of installments or a payment holiday.
- If disenrollment occurs, the student shall still be liable for any outstanding tuition fees. This is applicable to both online and onsite students.
- Students may not request an Emergency Pause more than once within the same bootcamp enrollment period.