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Before submitting a support request, please ensure you visit our help centre for frequently asked questions by clicking on the HyperionDev logo on the top left of this screen. If you are not able to find the answer you seek, then please do submit a query. _____________________________________________________________________________________________ Please refer to our complaints policy at www.hyperiondev.com/legal. Should you have a formal complaint, which has been previously raised with support and not been resolved via Informal Resolution, must be submitted in writing by emailing complaints@hyperiondev.com, through which we will implement our complaints escalation process and respond to you accordingly. Click the dropdown below to choose your support query.